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ParcelHero: 'Royal Mail strike could cancel Christmas'

Laura  Barnes
ParcelHero: 'Royal Mail strike could cancel Christmas'

As Royal Mail’s workers vote to take strike action over a change to their pensions, parcel price comparison site ParcelHero is warning that the knock-on effect could “cancel Christmas” for some consumers.

With Christmas fast approaching, many people who only mail parcels at Christmas could have their parcels delayed by the strike, says ParcelHero. “It’s vital people are made aware of courier alternatives, but concerted strike action will lead to delays and cancellations across the delivery network.”

As the Communication Workers Union (CWU) Royal Mail workers voted by 89.1% to take strike action in a dispute over changes to their pension scheme, the parcel price comparison says that the timing “couldn’t be worse” for everyday people who only send parcels at Christmas time. And any kind of industrial action will “stretch retailers’ delivery networks” just as e-commerce overtakes in-store Christmas shopping for the first time.

“For some families, the timing of any strike or work to rule could mean that Christmas is cancelled by this action,” said David Jinks MILT, ParcelHero’s head of consumer research.
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“If industrial action goes into the seasonal period it will have a huge impact. Even if the strikes are limited; it will have significant consequences across the industry as other delivery companies try to absorb the extra volumes at this hugely busy period.”

Jinx continued: “People who perhaps only send a parcel to their loved ones once a year to places such as Australia will already be buying and planning sending their presents. It is these people, those most unfamiliar with the many alternative courier options to Royal Mail such as UPS and DHL, who will be hardest hit by any strike.

“Additionally, the worry is that last year Royal Mail delivered 130 million parcels at Christmas. That’s a huge volume facing courier services in the UK if the Royal Mail takes any kind of industrial action over the Christmas period. Last year e-commerce overtook in-store sales at Christmas for the first time; online Christmas spending was a whopping £133bn.

“All these shipments need to be delivered as well as presents being sent by friends and families. Any Royal Mail strike action – however limited -will lead to significant stretching of the entire industry over Christmas.”

Jinx concluded: “Of course everyone sympathises with Royal Mail workers whose generous pension scheme terms are being changed around them. Posties work early shifts and some of the job is quite physical; they’ve earned their pensions. But any action leading into the busiest Christmas period will have a huge impact on the ordinary public and could also be the beginning of the end for the Royal Mail.”

For more information on ParcelHero’s Christmas mailing schedules and prices visit

Tags: Retail , christmas , ParcelHelo , Royal Mail

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